At Echoes Instructional Design, Inc. our mission is to create accessible learning experiences that challenge, connect, and empower individuals and organizations to achieve their goals.

Echoes Instructional Design, Inc. is incorporated in New York State with the consent of the Department of Education. We are proudly certified as a New York State Woman-Owned Business Enterprise (WBE).


I founded Echoes in 2007, when distance learning was just gaining momentum. As a counselor and instructional designer, my goal then was to gather a great team, create  programs that motivate, challenge, and inspire, and ensure they are accessible to all, beyond the classroom setting. Since then, our community of students, instructors, and mentors has grown, our course list has lengthened, and the technology has advanced exponentially. Only the goal and our mission remain unchanged. Welcome!

Amy Bahr

Training Specialist

Amy is an energetic and accomplished trainer, skilled at making even the most technical material easy to understand. She encourages group interaction, and uses multi-media content and hands-on activities to keep trainings dynamic and enjoyable. Amy comes to us with a strong corporate training and analyst background, having facilitated software selection, training, and roll-outs for the international banking industry and the New York Stock Exchange. She also provides certified Pet Therapy with her canine team, Buddy and Sammy.

Madeline Craig, Ed.D

Instructor, Course Designer

Dr. Craig is a talented corporate strategist, writer, teacher, and instructional designer. She brings to us her unique perspective as an organizational analyst and trainer, working with professionals and organizations such as the American Society for Training and Development, as a professor teaching both English Composition and Freshman Orientation,  and as an e-learning specialist, facilitating the transition of academic programs from traditional courses into flipped, hybrid, and exclusively online formats. Dr. Craig has worked with Echoes Instructional Design, Inc. since 2012.

Megan Kelly-Dausch, M.A.

Instructor, Course Designer

Megan Kelly holds an M.A. in Language and Literacy and has been working with Echoes Instructional Design since 2010.  She has experience teaching and developing course material in a variety of subjects, including English/writing, assistive Technology, ESOL, and Braille.  Her work has appeared in such publications as Breath and Shadow and the anthology Two Plus Four Equals One. In addition to her work with Echoes Instructional Design, Megan has experience editing and writing, and working with clients who are Deaf-Blind.

Glenn Dausch

Instructor, Course Designer

Glenn is an Assistive Technology Specialist and Usability Consultant. He brings extensive experience working with students in a university-based Disability Support Services office, and as a developer of accessible technologies. Glenn has been an advisor and TECS Instructor since 2013. With his vast knowledge of both mainstream and assistive technologies, he assists in developing course content to ensure that participants have the most accurate, current, and accessible web resources available.  Glenn facilitates class discussion, answers questions, troubleshoots technology, and most importantly, shares his experiences and unique perspective on life as a college administrator.

Jenny Ortiz, MFA

Instructor, Course Designer

Ms. Ortiz is an experienced educator and curricula designer. She is accustomed to working with diverse learners as an English Professor in both private and public university settings . In this capacity, Ms. Ortiz uniquely understands the challenges of non-traditional students who struggle with the demands of family and work, new technologies, undiagnosed learning and attention disabilities and often language barriers. Ms. Ortiz has contributed to the development of several curricula for Echoes Instructional Design. She is currently seeking representation for her first novel.